OFFICIAL RULES AND REGULATIONS


1. Sponsorship and Eligibility
 
The Great A/C Giveaway (the “Giveaway”) is sponsored by American Residential Services, LLC (“ARS”) d/b/a ARS/Rescue Rooter, 965 Ridge Lake Blvd., Ste. 201, Memphis, TN 38120, and its affiliates, subsidiaries, and assigns. There is no purchase necessary to enter or win, and purchase will not improve chances of winning. This Giveaway is open to legal residents of the United States who are eighteen (18) years or older at the time of entry and are residents of ARS’s serviceable areas within the State of Florida or State of Georgia for the following locations only: ARS/Rescue Rooter Fort Myers; ARS Miami; ARS/Rescue Rooter Vero Beach; ARS/Rescue Rooter Fort Walton; Florida Home Jacksonville; ARS/Rescue Rooter Tampa Bay; ARS/Rescue Rooter Orlando; and ARS Atlanta (“Serviceable Area”); however, the Giveaway is void in states outside of the Serviceable Area within Florida and Georgia and where otherwise prohibited or restricted by law. To determine whether you live within a Serviceable Area, please visit our website at www.ars.com or contact a local service center. Employees of ARS its affiliates, licensees, franchisees, advertising and promotional agencies and the immediate family members of each are not eligible.
 
2. Qualification Period
 
The Qualification Period for the prize drawings of the contest begins at 12:01 AM (EST) on March 1, 2015 and ends at 11:59 PM (EST) on October 31, 2015. 
 
3. Entry Procedures
 
There is only one way to enter this promotion. To enter the contest, visit http://www.GreatACGiveaway.com. Please follow all instructions and complete the online new user sign-up form. No mechanically reproduced or physical document entries accepted. Entries are limited to one entry per household.
 
4. Duties of Participants; Limitation of Liability
 
By entering, participants agree to be bound by these rules and the decisions of ARS which shall be final. ARS and the employees, officers, directors, shareholders, agents, and representatives of ARS, its affiliates, subsidiaries, and advertising, promotion and legal advisors are not responsible for and shall not be liable for any liability, damages, losses, or injury resulting in whole or in part, directly or indirectly, from entrant’s participation in the Giveaway and acceptance of the prize. 
 
By entering the Giveaway, entrant agrees that any and all claims, judgments, and awards shall be limited to actual out-of-pocket costs, excluding attorney’s fees, disbursements or court costs. Entrant hereby waives all rights to claim any punitive, incidental, and consequential damages against ARS.
 
5. Violation of Contest Rules
 
ARS reserves the right to disqualify any participant or winner who, in its sole suspicion, tampers with the entry process, intentionally submits more than a single entry, violates these rules or the Site Terms and Conditions, or acts in an unsportsmanlike or disruptive manner. 
 
6. Selection of Winners; Chances of Winning
 
Prizes will be awarded in a random drawing held from among all eligible entries received. Odds of winning depend on the total number of entries received. The sweepstakes drawing will be held on or before November 16, 2015. Only entries received prior to the expiration of the Qualification Period will be eligible.  
 
Driver’s license with current address or other appropriate picture identification is required to claim a prize. The winner(s) will be required to execute and return a release and affidavit before Air Condition System install, or the prize will be forfeited. Winner must schedule the install of their prize, if applicable, within 30 days of notification or the prize will be forfeited.
 
7. Description of Prizes
 
Each drawing will be for the following prizes: 
 
1. Grand Prize Package: One Winner
Valued at over $20,000*; Odds of winning depend on the number of entries received
a. New High Efficiency AC & Heating System
i. Carrier Infinity Greenspeed Heat Pump Air Conditioner*; SEER rating and tonnage TBD by load calculation of winner’s house
*With gas furnace where applicable
ii. Carrier Infinity Wi-Fi capable & programmable thermostat
b. $5,000 Cash
c. Ultimate Indoor Air Quality Package
i. (1) ARS Oxi UltraViolet System
ii. (1) ARS Electronic Air Cleaner
iii. 1 year supply of ARS Electronic Air Cleaner filter pads
d. Professional installation of new high efficiency AC & heating system and ultimate indoor air quality package
e. 10 year parts & labor warranty
f. $500.00 ARS gift card
 
2. First Place Prize: Three Winners
Valued at $1,694.00; Odds of winning depend on the number of entries received.
a. Ultimate Indoor Air Quality Package
i. (1) ARS Oxi UltraViolet System
ii. (1) ARS Electronic Air Cleaner
iii. 1 year supply of ARS Electronic Air Cleaner filter pads
b. One-Term Seasonal ARS HVAC Home Service Plan
i. Limit up to 3 HVAC systems per household. 
 
3. Second Place Prize: Ten Winners
 Valued at $367.00; Odds of winning depend on the number of entries received.
a. Seasonal ARS HVAC Home Service Plan
i. Limit up to 3 HVAC systems per household. 
 
4. Third Place Prize: Twenty Five Winners
Valued at $50.00; Odds of winning depend on the number of entries received.
a. $50 ARS gift card
i. Valid for any completed repair or maintenance
 
* The specific Heating and Air Condition System unit will be chosen at ARS’ sole discretion based on the specifications of the winner’s home, existing unit, and needs. Prize includes install of new Air Condition System unit, but does not include supplemental electrical work. The value of the prize will vary based on the Air Condition System unit selected by ARS, but will be about approximately Twenty Five Thousand Dollars ($25,000). If the Heating and Air Condition System unit is valued at less than the approximated value listed here, ARS is not responsible for making up the balance and no additional prize or value will be awarded.
 
Prizes are not redeemable for cash value. ALL TAXES AND OTHER COSTS ASSOCIATED WITH ACCEPTANCE OF THE PRIZE, AND THE REPORTING CONSEQUENCES THEREOF, ARE THE SOLE OBLIGATION OF WINNER. PRIZES ARE AWAREDED WITHOUT WARRANTY OF ANY KIND BY SPONSOR (EXCEPT AS OTHERWISE EXPLICITLY OFFERED ABOVE) WHETHER EXPRESS OR IMPLIED, IN FACT OR IN LAW, RELATEIVE TO THE USE OF ANY PRIZE INCLUDING, WITHOUT LIMITATION, QUALITY, MERCHANTIBILITY, AND FITNESS FOR A PARTICULAR PURPOSE. 
 
8. Notification of Winners; Substitution of Prizes
 
Winners will be notified by electronic mail and telephone. ARS will attempt to re-send said email and contact customer up to three (3) times each. If any winner does not respond to email notification or telephone call within three (3) days of its transmission, or should the email be returned as undeliverable or telephone number no longer in service after three (3) attempts, the prize will be forfeited and an alternate winner will be selected at random. Winners may not substitute or transfer prizes. ARS reserves the right to substitute a prize of equal or greater value in the event a prize is unavailable. Prizes are not redeemable for cash. Limit: one prize per household. This prize is neither transferable nor exchangeable and will be awarded only if an entrant complies with these Official Rules. No other consideration will be paid.  For a list of winners, send a self-addressed stamped envelope to American Residential Services, LLC (“ARS”) d/b/a ARS/Rescue Rooter, 965 Ridge Lake Blvd., Ste. 201, Memphis, TN 38120.
 
9. Permissions
 
Except where prohibited by law, entry constitutes permission to use winners’ names, hometowns and likenesses for online posting, and/or any advertising and publicity without additional compensation. Winners may also be required to sign and return a release of liability, declaration of eligibility and, where lawful, a publicity consent agreement, as conditions of receiving a prize. Failure to comply with the aforementioned conditions shall be grounds for forfeiture of a prize.
 
10. Inquiries or Questions
 
Any inquiries or questions regarding this contest, including any request for the names of the winners, may be sent by email to Awallace@ars.com or by regular mail to ARS at the address set forth above.
 
11. Privacy Policy
 
ARS®/Rescue Rooter ® is committed to protecting the privacy of our users' personal information. To better protect your privacy, we have instituted the security and privacy practices outlined in this policy. We provide this notice explaining our information practices and the choices you can make about the way your information is used. Our privacy policy contains the following information:
 
Information ARS collects and how it is used: ARS/Rescue Rooter collects certain information to enable you to take full advantage of our offerings when you register at our site, order products or services, participate in our contests, surveys, promotions, or activities, or otherwise communicate with us. If you choose, you can visit ARS.com without providing us with any information about yourself. ARS/Rescue Rooter collects both personally identifiable and non-personally identifiable information from users of its website.
 
Personally identifiable information: When you register with ARS/Rescue Rooter, we may require you to give us contact information (such as your name, e-mail address, and physical address).
 
We use the customer contact information we collect to provide you with service and to send you, if you so choose, news about our company, newsletters, promotional materials, and other information.
 
We may also use the information we collect in combination with outside records to notify you about important changes to the website, new ARS/Rescue Rooter services and products, and special offers and information we think you'll find valuable.
 
We use information gathered at the time of your requesting service to process your request and to notify you of your service request status. A customer care representative or service provider may contact you in order to fulfill a service or to provide information you requested.
 
Non-personally identifiable information: We may collect certain non-personally identifiable information about you when you visit our site, such as the type of browser you are using (e.g., Safari, Chrome, Internet Explorer), the type of operating system you are using, the referring site from which you came (e.g., a partner site), and the domain name of your internet service provider (e.g., Verizon, Time Warner Cable).
 
We use the non-personally identifiable information that we collect in the aggregate to improve the design and content of our site. We also use this information to analyze site usage.
 
Disclosure of information to outside parties: To process your requests for products or services, we will need to share some of the personally identifiable information you provided (e.g., contact information and information about particular service needs) with service providers in our provider network.
 
If you choose to receive promotions, newsletters, and/or other types of correspondence from us, the correspondence that you receive will originate from ARS/Rescue Rooter or the provider network, and your personally identifiable information will continue to be solely maintained by ARS/Rescue Rooter.
 
If you registered with ARS/Rescue Rooter through a third-party website or
if you registered with a third-party website through ARS/Rescue Rooter we may need to report certain information to that website as is necessary.
If you come to ARS/Rescue Rooter via a co-branded partner and transact business with us, the information you provide may be collected and used by ARS/Rescue Rooter as well as by the co-branded partner from which you came. ARS is not responsible for the use that the co-branded partner makes of this information.
 
To help you identify when you are on the ARS website we place our logo in the upper left corner to indicate that you are within our website.
 
ARS/Rescue Rooter may be obligated to disclose personally identifiable information to law enforcement or agencies, even though such agencies may not comply with the terms of our Privacy Policy. ARS/Rescue Rooter will disclose information to such agencies in response to legal process or when we believe in good faith that the law requires it, for example, in response to a court order, subpoena, or a law enforcement agency's request.
 
Finally, ARS/Rescue Rooter may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, partners, service providers, or to the press. Aggregate statistics contain only non-personally identifiable information.
Information partners collect: Our site contains links to other websites whose information practices may be different than ours. You should consult the other sites' Privacy Policies, as we have no control over information that you may submit or that the third parties collect on those sites.
 
We may offer promotions or content that is sponsored by, or co-branded with, identified third parties. By virtue of these relationships, these third parties may obtain personally identifiable information that you submit. ARS/Rescue Rooter has no control over the third party's use of this information.
 
Our use of cookies: The ARS/Rescue Rooter website uses cookies, a technology that stores small pieces of information on your hard drive, to personalize content and keep track of your purchases during your visit. Each time your browser visits a website, the site sends all cookies relevant to that website; cookies are used to maintain a session between you and the web server.
 
How to update/change your preferences: ARS/Rescue Rooter may send communications, promotional information, and/or newsletters to our registrants. You can choose to not receive communications from us. To update your choices, please send us an email with your changes, titled "ARS Profile Update" to CustomerCareMail@ars.com. You may also call an ARS/Rescue Rooter Customer Care Specialist at 1-888-762-7711.
Changes to our privacy policy: If we materially change our privacy policy, we will post changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.